Frequently Asked Questions
Answer: For the best performance, specifically with our 60GHz series, we recommend placing the receiver on top of the TV or projector. Ensure there is a clear line of sight between the transmitter (connected to your laptop) and the receiver. Avoid hiding the receiver behind the TV or inside a metal cabinet, as this may block the signal.
Answer:
AC series Receiver: Connect the provided power adaptor (5V/4A) to power on the system.
AD series Receiver: Connect the provided power adapter to a wall outlet or use the USB cable connected to the display's USB port (5V/2A required).
Transmitter: In most cases, the transmitter is powered directly through the HDMI and USB connection on your laptop. If the LED does not light up, please ensure the USB cable is firmly connected.
Once the transmitter is connected, your laptop should detect it as a secondary external monitor.
To ensure the image fills the screen, please select the correct resolution or configure your laptop to FHD (1920x1080@60Hz) or 4K UHD (3840x2160@30Hz).
VisionShare delivers enterprise-grade security through seven core architectural features, ensuring robust data protection and secure operation:
Proprietary 60GHz Network: Independent and isolated frequency.
HDCP/DTCP Compliance: High-standard content protection.
Point-to-Point (P2P) Connection: Direct connectivity without network interference.
Frame-by-Frame Transmission: Zero-latency, uncompressed visualization.
Beamforming Technology: Targeted signal for enhanced stability.
100% Hardware Solution: No USB data access, no software, and no drivers required.
Customized Security ID: Unique pairing codes to prevent unauthorized access.
No. VisionShare creates its own dedicated wireless link between the transmitter and receiver. It does not rely on your company’s Wi-Fi or internet connection, ensuring smooth presentation performance even if the office internet is unstable.
Unlike standard 2.4GHz or 5GHz Wi-Fi, the 60GHz spectrum provides:
Interference-Free: It is not affected by crowded office Wi-Fi signals or Bluetooth devices.
Near-Zero Latency: Presentations and videos play instantly without lag (latency <1ms).
True 4K Quality: It supports uncompressed video transmission for crystal-clear images.
Beamforming allows the VisionShare system to focus the wireless signal directly toward the receiver, rather than broadcasting it in all directions. This results in a stronger, more stable connection and ensures higher transmission efficiency, even in larger meeting rooms.
VisionShare offers the world’s first true plug-and-play USB-C transmitter for laptops, tablets, and phones, requiring no software or drivers.
Important: While USB-C is becoming standard, not all USB-C ports support video transmission. Please verify that your device’s USB-C port supports DisplayPort Alt Mode (DP Alt Mode). Some ports only support charging or data transfer.
If your device does not support video over USB-C, you cannot output audio or video using the AC series. In this case, we recommend using the VisionShare A Series (HDMI) model.